About / Contact Us / Login / My Account / Shopping cart
#eWebTopPaneTopLinksCellTable { float: right; margin: 90px 0px 10px; width: 340px; border:0px solid blue; } #eWebTopPaneTopLinksCell { border:0px solid red; } #headerBanner2{ float: left; margin-top: -120px; text-align: center; width: 100%; padding-top:5px; }
Back to Attendee Information
Back to Exhibitors
Non-Member Application Buyer
Non-Member Application Supplier
Member Application
Registration Help/FAQs
ShowBiz Connections FAQ
Show Biz Connections 2
Media Credentials
Member Applications
Non-Member Application: Buyer
Non-Member Application: Supplier
ShowBiz Connections – FAQs
Conference Program
CHA 2013 Winter Conference &

 Registration Help/FAQs


Membership Requirements
How To Register – Attendees
How To Register - Exhibitors
How To Delete an Individual or Cancel a Registration
How To Edit or Swap a Registration
Forgot CHA ID/User Name/Password
Unique Email Policy
Request for Mobile Phone and ICE Information
ShowBiz Connections
Refund Policy
Badge Pick-Up/ExpressPass Confirmation

Conference Program (Workshops, Business Sessions, Events)

How To Register
Conference Program Registration Restrictions
Stay-n-Play Options
Conference Policy
Workshop Wait Lists

General Information

On Site Registration Hours/Private Appointment Hours
General Rules/Admission Policy/Code of Conduct
Children/Minors Policy
Contact Us


Membership Requirements

In order to register for a CHA show, you must be a CHA member or pre-qualified non-member. If you are interested in attending a CHA show for the first time, you must fill out a Membership (or Non-Member) Application which may be found on the Registration page on the left-hand side.  This form must be downloaded and returned to our offices with the proper listed documentation.

To pre-qualify for the Create-n-Connect Conference & Trade Show, all applications must be submitted to the CHA office prior to Tuesday, July 16th.  Once qualified, you will be sent instructions as to how to register online prior to the event.

After July 16th, all applications must be brought on-site to the Non-Member Registration Counter.  Please note that the onsite wait for processing may be up to 2 hours, so it is suggested that you get your paperwork in early to CHA.  
If you have questions regarding CHA membership, please contact membership@craftandhobby.org.  

How To Register - Attendees

Note that this is a NEW registration system and your previous log in information will NOT work.

To access Show Registration, use the customized link emailed to you or the Registration links provided on the CHA website. You will need your CHA ID only to log in through the CHA website.  

Once in registration, follow the prompts and instructions on the screens to process your badge and ticket purchases. For additional assistance, please contact registration@craftandhobby.org.

How To Register - Exhibitors

Note that this is a NEW registration system and your previous log in information will NOT work.

To access Show Registration, use the customized link emailed to you or the Registration links provided on the CHA website. You will need your user name and password to log in provided to you from your CHA registration link email.
Once in registration, follow the prompts and instructions on the screens to process your badge and ticket purchases.  For additional assistance, please contact registration@craftandhobby.org.

How To Delete an Individual or Cancel a Registration

If you registered someone in error, or need to cancel a registration, you must contact the Registration Department at registration@craftandhobby.org or 201-835-1240.  This includes cancelling any program tickets.

In order to delete individuals from your registration record (that are not registered yet), you must contact  the CHA Membership Department at membership@craftandhobby.org.  Please note – by deleting these individuals from your record, you are permanently deleting them from your membership database on file with CHA.
If you wish to delete an individual from your record that has already registered, all registrations must be cancelled prior to deleting someone from your record. Please contact the Registration Department to do so as referenced above.
How To Edit or Swap a Registration

After your registration is confirmed, you may go back into your registration record and add any sessions within the conference program. Your original ExpressPass may be used regardless of the changes made after the original registration (though a new one will be sent confirming any changes you have made to your record).  If you need to cancel a session, you must contact registration@craftandhobby.org in order to do so.  You will not be able to do this online. Refunds will not be given after June 22nd, 2013.  

In order to transfer tickets to another registered individual within your organization during Advanced Registration, you must contact registration@craftandhobby.org to do so.  This may not be done online.  Employees of the same organization may swap tickets to sessions on site.  Organization name on ticket must match organization name on badge.  Tickets may not be swapped between different organizations.  

Forgot CHA ID/User Name/Password

Note: This is a NEW registration system and you will not need your previous log in information in order to log in to this new system.  It will not work.  

Attendees – You will need your CHA ID only to log in.  You may contact registration@craftandhobby.org or membership@craftandhobby.org if you need your ID.

Exhibitors – Your user name and password will be emailed to you. If you need your user name and/or password, please contact exhibits@craftandhobby.org or registration@craftandhobby.org.
Unique Email Policy

It is encouraged that all individuals have a unique email address on file with CHA for all pertinent registration communications including ExpressPass registration confirmations.  

Request for Mobile Phone and ICE Information

Entering your mobile phone number is optional.  Certain key events will have text message notifications that by providing your mobile phone number, you are giving CHA authorization to send you text message reminders during show dates only.  Your mobile number may also be used in case of emergency during show dates only.  Mobile numbers are not kept in CHA’s database and will not be used for non-show date related communications.  You may opt out of receiving text messages by replying ‘STOP’ at any time. If you have opted out at a previous show and wish to receive messages for the current show, you must send ‘START’ to 484-734-0345. (Standard text message rates may apply according to your personal data plan.)

ICE (in case of emergency) information is also suggested to submit during Registration, but not required.  This should be a contact that Show Management should get in touch with in case you are incapacitated to do so.

ShowBiz Connections

ShowBiz Connections (SBC) is a way for attendees and exhibitors to match before the show.  SBC provides you with corresponding matches based on similar products, interests and buying wants/needs.  SBC enables pre-show communication through a private messaging system.  

As an attendee, once you are registered, your ExpressPass confirmation will contain your personal link to your SBC account. Exhibitors must update their show directory in order to participate in the matching and messaging.  Beginning in June, every participant will receive a personalized email weekly with updated matches and a link to your message center. Exhibit contacts, on file, will receive the exhibiting company SBC communication.  

For further assistance and/or questions regarding SBC, please contact registration@craftandhobby.org.


CHA Member Badges are FREE

Non-Member Badges
Buyers: $200 per badge
Suppliers: $400 per badge

4 complimentary badges per 100sqft of booked exhibit space
Badges above the complimentary allotment: $50 per badge

NOTE: All conference programs (Workshops, Business Sessions, & Events) will incur individual additional fees.  Please see the Conference Schedule for full program detail and each individual session cost.

Reprinting for lost/misplaced badges onsite will incur a $15 reprint fee

First-Time Registrants
To pre-qualify for the Create-n-Connect Conference & Trade Show, all member/non- member applications will be accepted in-house through Tuesday, July 16th.  After that date, all applications must be brought on-site to the Non-Member Registration Counter.  Refer to the Membership Requirements section for more information.
Refund Policy

Badge fees are not refundable under any circumstance. Badge orders, however, may be transferred amongst employees.  In order to transfer orders, you must contact registration@craftandhobby.org.

Conference fees, for cancelled sessions, will be refunded through June 22nd, 2013.  After that date, no refunds will be approved.  No exceptions.  To cancel a session & request a refund, please contact registration@craftandhobby.org.

Badge Pick-Up/ExpressPass Confirmation

All badges and/or tickets must be picked up on show site – no items are mailed prior to the event.  Your email confirmation is your ExpressPass with a QR code you need to scan at a kiosk on site in order to produce your badge and/or tickets.  Your ExpressPass is to be printed and brought to the show.  Go Paperless and download the QR code to your phone or log into the mobile app to get your personalized ExpressPass!  Your mobile device may be scanned at a kiosk.
Confirmations are sent from registration@expologic.com – please add expologic.com to your safe senders list in order to prevent your ExpressPass from winding up in your junk mail folder.

If you have lost your ExpressPass, please email registration@craftandhobby.org to request a resend.  

If you forget to bring your ExpressPass to the show, simply go to one of the registration counters and present a Photo ID to claim your badges and/or tickets.  
See the On Site Registration Hours section for check-in times.  

Note: Members of the Press MUST check in at the Press Registration Counter in the Registration area to scan their ExpressPass  - The Press ExpressPass is NOT to be scanned in at a regular ExpressPass kiosk.
Conference Program (Workshops, Business Sessions, & Events)

How To Register
Conference program registration is done through the same registration system as badges.  Log into the registration system and this will bring you to the same main screen that you got to when registering for your badge.  Simply click on your name again to add tickets to the conference programs.  Follow the prompts to complete your ticket selections and purchases.  You are required to register for a badge in order to select conference program tickets.

Some programs may be free; however tickets are required for admittance to ALL programs.

Conference Program Registration Restrictions

• Each attendee is only permitted to register for one ticket per session (excluding Stay-n-Play events).
• Each attendee is only permitted to register for one session per time slot (this includes wait lists)
• Each company eligible for workshop ticketing will only be permitted a total of 2 tickets per individual session.  IE – only two of your employees are permitted to sit in the same workshop.
• Only Buyer badge types are permitted to register for workshops.(Exhibitors, Suppliers and Press are excluded from workshop registration)
• Some workshops may have further restrictions placed on registration based on the sponsor’s specific requirements.Questions on these restrictions may be sent to education@craftandhobby.org or registration@craftandhobby.org.

NOTE: All CHA Workshops & Business Sessions will be held in the Las Vegas Hotel (LVH) conference center.  Limited self check-in/ticketing will be available at the LVH for those that are attending sessions in the LVH.  Full service registration will be available at the Las Vegas Convention Center (2nd Floor Lobby). See the On-Site Registration Hours section for full schedule.

Stay-n-Play Options

CHA has organized discounted entertainment packages that you may purchase through regular show registration.  Go to the Stay-n-Play page for more detailed information on the programs being offered. Attendees may purchase more than 1 ticket for these events and may bring guests who are not CHA show attendees.  Tickets for the Cirque du Soleil show may be picked up at the CHA Registration counters with a Photo ID and ticket voucher (voucher will print out with your badge).  For the tours, individuals will just need a photo ID upon check-in at the shuttle for the tour.  Full names of all tour participants will be needed prior to July 15th. A full list of participants for each tour will be submitted to the tour organizer. Please email registration@craftandhobby.org for more information.  

Conference Policy

Any conference program attendee who causes significant disruption to others (crying infant, cell phone, walkie-talkie, etc) during a program will be asked to leave the classroom.

Prior to registering for a workshop, be sure to have reviewed the description, class level and supplies required in order to ensure that you have selected a workshop appropriate to your skill level and you are fully prepared with the materials as needed. This may be found on the Conference Schedule page on www.craftandhobby.org.

Hearing or visually impaired attendees should allow themselves time to arrive early to the workshop in order to be able to select a seat in the front of the room.  You may also feel free to notify the instructor at the beginning of the class for possible assistance.

Sponsors hold workshops to teach hands-on techniques on their products and therefore require attendees to stay throughout the entire session.  Therefore, any attendees leaving a workshop room with a kit prior to the workshop ending may have their kits removed at the sponsor’s discretion.  Exceptions will be handled on a case-by-case basis.

In order for CHA to continue vetting quality workshops, speakers and events, it is imperative to receive feedback through the surveys.  The feedback is also used by the sponsors, instructors and speakers to improve on future workshops or presentations.  Surveys are available at onsite survey kiosks, accessible via your mobile device and will also be emailed to you in a daily digest at the end of each show day.

Refunds may be requested, for cancelled sessions, prior to June 22nd, 2013. After June 22nd, no refunds will be given on conference fees.  No exceptions.  

CHA retains the right to distribute your information to the sponsors providing the workshops you attended.  Basic contact information (name, company name, address, city, state and email address) will be provided upon request of the sponsor.  

For further questions regarding the Conference Program, please contact education@craftandhobby.org.

Workshop Wait Lists

Once a workshop is sold out, a waitlist will become available for selection through the registration system. Each waitlist will be limited in capacity. As tickets become available, those on the waitlists will be contacted via email.  Attendees will have 48 hours to respond and purchase their ticket. Waitlists will be closed as of June 22nd, 2013. All Waitlist ticket assignments will be completed no later than 5pm EST, Monday, July 1st, 2013.  Once tickets are assigned, no more will be added to the classes. Waitlist holds will be removed and you are free to register for another session during that time. There will be NO waitlist standby room on site.  

General Information

On Site Registration Hours (Hours Subject to Change)

Full Service Registration Area & Main ExpressPass Kiosks: 2nd Floor Lobby, Las Vegas Convention Center
Sunday, 7/21                       7:30am-5:00pm
Monday, 7/22                      7:00am-5:00pm
Tuesday, 7/23                      7:00am-5:00pm
Wednesday, 7/24                 7:00am-5:00pm
Thursday, 7/25                     8:00am- 12:00pm

Self Check-In & Ticketing Kiosks: LVH Conference Center Lobby
(This area will be available to those with conference sessions in the LVH only)
Monday, 7/22                    7:00am- 4:30pm
Tuesday, 7/23                    7:30am- 10:30am; 5:00pm-6:30pm
Wednesday, 7/24               8:30am-10:30am; 2:00pm- 4:00pm

Private Appointment Hours
Private Appointments may be scheduled on each show day beginning at 7:30am each morning EXCEPT opening day of the show (Tuesday, July 23rd).  Exhibitors must meet their badged buyer at the main entrance to the show floor and escort the buyer to their booth.   If appointment concludes prior to the show floor opening, the buyer must be escorted off of the show floor by the exhibitor.  All buyers must be registered show attendees.  

General Rules/Admission Policy/Code of Conduct

Please refer to www.craftandhobby.org for the full General Rules of the Show.  

Trade Show Admission Policy

Admission to the Trade Show is restricted and by license only, revocable by CHA at any time. You are not permitted to engage in any activity that is unlawful, in violation of the Trade Show Rules or the convention center lease terms, or is anti-ethical to the purposes and good order of the Trade Show and its operation by CHA. CHA reserves the right to revoke your license and to have Security remove you from the Trade Show premises at any time without prior notice. If CHA revokes your license, CHA will refund to you the admission fee paid by you in exchange for surrender of the admission badge issued to you.

Code of Conduct

• Each visitor is expected to conduct him or herself in a courteous manner and respect the rights of CHA Show exhibitors and other show attendees.
• No Smoking. Smoking is prohibited in the Convention Center at all times.
• No Photography. Photography is not permitted in any exhibit including the Innovations/New Products display.  This includes, but is not limited to: cell phone cameras, digital cameras, film and/or video cameras.  Members of the Press may request special permission to utilize photography and/or recording equipment.
• CHA Show badges must be worn on the show floor and at all official CHA events and programs. Photo ID is required for all badge reprints.
• Guests and non-exhibiting manufacturers are not permitted to conduct business on the show floor (aka “suitcasing”).  CHA reserves the right to escort any attendee from the show floor if they are reported to be soliciting business at the show and are not an exhibitor.
• No pets are permitted in the facility except official service animals.

Children/Minors Policy

Children and Minors Policy for Trade Show Floor and Conference Events
Minors are not permitted on the Trade Show floor or to participate in any conference event at any time.  A Child Waiver must be signed by a parent or guardian and authorized by CHA for all children under the age of 18 with proof of a business-related reason for the minor to be participating in the event.  The waiver must be carried at all times while participating in any CHA-related activity, including walking the show floor.  Security will stop all minors for proof of an authorized waiver.  The guardian must accompany children at all times while on the show floor.  Failure of the guardian to supervise the child’s activities may result in removal from the show.  Should said removal occur, there are no refunds for the guardian(s), and Show Management is not responsible for any associated costs to attend the event.   Under no circumstances, will children under 18 be admitted on the trade show floor during exhibitor move-in or move out. To request a Child Waiver form, please contact andria@craftandhobby.org. Babes-in-arms are permitted during show hours only. Child
must be under 2 years of age and carried at all times.  A waiver is not necessary for babes-in-arms.

Contact Us

• Registration Assistance: registration@craftandhobby.org or 201-835-1240
• Conference Program Assistance: education@craftandhobby.org or 201-835-1230
• General Show Operations: operations@craftandhobby.org or 201-835-1248
• Membership Assistance: membership
 or 201-835-1213

CHA Main Office
319 E 54th St
Elmwood Park, NJ 07407