All Attendees & Exhibitors are required to wear their official show badge and badge holder at all times. Use of a badge by a person not named on the badge, and/or not a qualified employee of the company from which the badge is obtained, is grounds for confiscation. If you lose your badge, please return to Registration to obtain a replacement – fees may apply. An adult with a full registration badge must accompany attendees under 18 years of age. See Children & Minors Policy below.
Admission to the Conference & Trade Show is restricted and by license only, revocable by CHA at any time. You are not permitted to engage in any activity that is unlawful, in violation of the Trade Show Rules or the convention center lease terms, or is anti-ethical to the purposes and good order of the Trade Show and its operation by CHA.
CHA reserves the right to revoke any badge and to have attendee removed from the Trade Show premises at any time without prior notice. If CHA revokes a badge, CHA will refund the admission fee paid by in exchange for surrender of the admission badge issued.
CHA recognizes the legitimate serving of alcoholic beverages in the process of conducting business and social activities. CHA also recognize that the use and consumption of alcohol carries with it the requirement for all attendees to consume those beverages responsibly and in keeping with our professional code of ethics and conduct. CHA strongly opposes the abuse and misuse of alcohol at all CHA events.
Americans with Disabilities Act
CHA takes pride in ensuring that our meetings and events are accessible to all attendees with special needs. All meeting rooms are wheelchair accessible. Should you require special arrangements, please contact our staff. Prior to event dates contact the CHA Offices at 201-835-1200; during event dates contact the staff at the onsite Show Office or Registration area.
Announcements are only made for official Show business. We encourage Attendees, if separated from their group, to designate an area to meet.
In keeping with the business atmosphere of CHA’s Conference & Trade Show, all booth personnel shall wear acceptable business attire – casual or otherwise such as corporate identity uniforms. Attendees should dress in business casual attire. Sturdy, safe shoes should be worn by all individuals.
Badges & Registration
Admittance for all attendees and exhibitors into all official show events and functions is granted through the use of an official show badge and applicable tickets. Your badge must be worn in a visible location at all times. Badges may not be given to other individuals or resold. No buyer / attendee will be admitted with an “Exhibitor” badge designation nor should an attendee try to gain entry to the trade show with a badge that belongs to another individual.
Badge Corrections – If someone’s badge has been misspelled or needs corrections to other data in their record, this may be done at no charge at any manned Registration counter. The original badge must be exchanged for the corrected badge.
Badge Reprint Fee – In the event you lose or forget your badge, there will be a $15 Reprint Fee for a replacement badge. To have a replacement badge printed please go to a manned registration counter with your identification, and one will be printed for you for the appropriate fee.
See the Registration FAQs for more up-to-date, detailed registration procedures and policies found on www.craftandhobby.org on the Registration page for the Show.
Cash and Carry Policy
The CHA Conference & Trade Show is a networking and order-writing only show. Retail sales or sales of merchandise for on-site delivery on the show floor during the trade show is prohibited.
Children and Minors Policy for Trade Show Floor
Minors are not permitted on the Trade Show floor or to participate in any conference event at any time. A Child Waiver must be signed by a parent or guardian and authorized by CHA for all children under the age of 18 with proof of a business-related reason for the minor to be participating in the event. The guardian must accompany children at all times while on the show floor. Failure of the guardian to supervise the child’s activities may result in removal from the show. Should said removal occur, there are no refunds for the guardian(s), and Show Management is not responsible for any associated costs to attend the event.
Under no circumstances, will children under 18 be admitted on the trade show floor during exhibitor move-in or move out.
Infants/babes-in-arms (children up to 2 years of age) are permitted on the Trade Show floor, when carried by a properly registered and badged guardian(s).
Coat and Bag Check
Coats and bags may be checked (fees apply). The coat and bag check will be located in main lobby. Please note the posted hours of operations as no items may be left before or after these hours. Show Management is not responsible for checked articles.
By registering for the CHA Conference & Trade Show you consent to CHA’s collection and storage of the data on the registration form. CHA may share collected contact information with authorized vendors, exhibitors and service providers.
Hold Harmless Policy
All Show Attendees and Exhibitors hereby agree to release and hold harmless CHA Show Management, its employees, vendors, agents, contractors, Board members and owners from any and all alleged and/or actual liability, claims, actions, lawsuits, damages, or losses, of any kind (“Claim”) which arise out of or result from attendance and at and participation in the event, including but not limited to property damage and personal injuries, whether or not foreseeable.
Exhibitor Meetings, Events and Seminars
All meetings, events and seminars, wishing to be held at the Convention Center or any surrounding areas (hotels, etc.), must be approved by CHA Show Management. Meetings, events and seminars not designated or organized as a part of the Conference or Trade Show, are not permitted during conference, show floor hours or CHA hosted events.
Events, seminars and meetings must be registered and approved by using the appropriate CHA official Meeting Room Request Form located at www.craftandhobby.org under the Exhibitors tab for the appropriate upcoming Show.
Mobile/Cell Phone Policy
As a courtesy to the speakers and your fellow attendees, please turn off all mobile phones during meetings and sessions. During the Registration process, you are asked (but not required) for your mobile phone number. This will not only notify you (via text message) of certain programs you are registered for, but will be used in case of emergency during the event. Your mobile number will only be used the week of the event and will NOT be stored in CHA’s database for any further use.
No Smoking Policy
The Convention Center is a nonsmoking facility. Smoking is prohibited in all areas of the center except in designated outside smoking areas. Violation of this policy is subject to ejection from the event and fines and criminal prosecution by venue and city officials.
Pets are not allowed at the CHA Conference & Trade Show. The only exception is for service animals. Please contact Show Management with questions.
Photography and Videos
Sessions are protected by US Copyright laws. Photography and video/audio recording of any kind are strictly prohibited in the sessions and throughout the Exhibition area or any other area or event. Due to the sensitive nature of new products and unique booth displays at the Show, photographs or video of any booths on the Exhibit floor or conference sessions by any Attendee/Exhibitor personnel other than the Official Photographic Contractor for those booths is prohibited. Exceptions are made only when permission is obtained from the Exhibitor whose booth/product is being photographed as well as from all individuals appearing in the photograph.
Convention and/or Exhibitor photos and recordings cannot be copied, altered, sold, Exhibited, or further distributed without CHA prior written consent. CHA retains the right to revoke consent.
Exhibitors and Attendees understand that CHA Show Management or its authorized representatives may conduct interviews and may take photographs and/or videotape and may also stream the various aspects and activities of the Conference & Trade Show for both archival and promotional purposes. By attending the Conference & Trade Show, Exhibitors and Attendees hereby grant to CHA Show Management and its authorized representatives the absolute right and permission to use your name, likeness, biographical information, voice, content of any interview, image and/or photograph and any other indicia of persona ("Persona") or to refrain from doing so, in any manner or media whether existing now or hereinafter developed (including without limitation the World Wide Web and the Internet), worldwide, for trade, advertising and/or promotional purposes. Exhibitors and Attendees agree Exhibitors and Attendees shall have no rights of review or approval, no Claim to compensation, and no Claim arising out of or resulting from the use, alteration, blurring, distortion or illusionary effect (whether intentional or otherwise) or use in any composite form of Persona and agree to release and hold CHA Show Management and its authorized representatives harmless for any and all such use(s).
Media credentials are reserved exclusively for working members of the editorial media, including print, broadcast, radio or online. In order to maintain a B2B environment conducive for buyers and sellers to do business, media credentials are only available to media that are related to the industry, or those that cover small businesses or another relevant topic. Public Relations, Advertising, publishers and marketing personnel representing manufacturers do not qualify for media credentials. Video production companies that are representing exhibitors or those that are charging companies to be covered do not qualify for media credentials. All Media are required to follow the Photography and Video policy. Approved individuals who abuse their media privileges or who misrepresent themselves in obtaining their media passes may risk having their credentials revoked, and their names banned from attending the CHA Conference & Trade Show in future years.
The Convention Center is patrolled by uniformed and plainclothes public safety staff. Access to meeting rooms and exhibit areas is by proper badge only. For your safety and convenience, please note the following:
- Attendees and Exhibitors are advised to carry two forms of identification. At least one picture ID is suggested, along with some verifiable company ID.
- Always wear your CHA badge on Convention Center premises. Do not cover it with business cards or other obstructions. Do not wear another person’s badge, even temporarily.
- Bags and packages are subject to search by Show Security, law enforcement or public safety personnel. Ordinary hand-carried items will not be barred from any areas: laptop cases, camera bags (See Photography and Video policy), literature bags, and small backpacks will be allowed, but they may occasionally be courteously searched. Please do not leave any items unattended at any time.
Service of Legal Documents / Conflict Avoidance
Service of legal documents is prohibited on the trade show premises. For a detail of this policy, please contact Show Management in the Show Office.
In order to minimize conflict and to facilitate a smooth trade show operation, the service or delivery of legal documents (summons, subpoenas, injunctions, restraining orders, etc.) is prohibited on the show floor and in the surrounding areas, including the Registration Area, the surrounding hallways, the seminar rooms, and any other official CHA Show events. Any Exhibitor, Attendee or Visitor desiring to serve legal documents is instructed to contact the Show Management Office for the proper procedures to follow.
Violating or permitting others under your control to violate this or other Show Rules and Regulations could result in any of the following actions at the discretion of Show Management:
- Loss of show seniority
- Monetary fine
- Closure of your booth
- Expulsion from the show
- Exclusion from future shows
Conflict Avoidance Policy – CHA strives to keep the trade show atmosphere free from direct conflict when possible. For that reason, the service of legal documents on the premises of the trade show has been prohibited.
Show Management has established a procedure to assist trade show exhibitors and attendees when conflicts arise, to attempt to resolve the conflict or, failing, to ensure the proper service of any legal documents. Please follow the following steps:
- Alert Show Management of any potential for a conflict between or among exhibitors or attendees. Show Management will attempt to bring the parties together in a meeting at the show office to resolve the matter.
- If the matter is not resolved, any party may choose to seek a restraining order, injunction, or cease-and-desist order from a court with jurisdiction over the trade show location.
- If an order is obtained, or if a complaint has been filed in court, do not serve it yourself. Bring the order and/or the process server to the Show Management Office. 4. Show Management will bring the party being served to the show office for service. Upon completion of service, Show Management will assist with the enforcement of the order to ensure it is adhered to in a timely manner.
- Any expense incurred by Show Management to assist with the execution of a legal service or order will be the responsibility of the exhibitor or attendee obtaining the order.
- Show Rules and Regulations must be observed at all times. Violation of any Show Rules and Regulations by either party could result in any of the following actions at the discretion of Show Management:
- Loss of show seniority
- Monetary fine
- Closure of your booth
- Expulsion from the show
- Exclusion from future shows
Please note CHA reserves the right to maintain confidentiality with regard to the action implemented.
Specific rules apply in this situation are:
- Do not enter the booth of the offending exhibitor
- Do not confront an attendee or visitor on the trade show floor or in the surrounding areas
- Do not loiter around the offending exhibitor's booth in any way can be considered antagonizing or harassing the exhibitor
- Do not remove anything from the exhibitor's booth
- Do not give a badge to anyone not properly registered for the show
- Do not register any non-industry people providing them illegal entry to the show
- Do not photograph or video the offending exhibitor's booth
Strollers & Rolling Carts
For safety reasons strollers are not permitted on the Trade Show floor. Small rolling business cases and bags are permitted on the Show floor provided they do not cause an obstruction.
Suit-casing & Out-boarding
Exhibitors at our show have invested and committed their support to this industry. They have planned for several months or more to bring the Attendees the experience they seek and deserve.
Suit-casing Policy: Only contracted Exhibitors are permitted to promote their products, services or company at the Show. Unless a marketing opportunity (i.e. sponsorship, showcase, Exhibitor-presented seminar, etc.) has been contracted by the Exhibitor through the CHA Show Management, all company promotion and product sampling must occur within the contracted booth space. This includes, but is not limited to “roaming” characters, handing out flyers, approaching Exhibitor booths to sell products, and leaving and/or distributing product information in public spaces and show floor aisles. Exhibitors found doing so will be sent back to their booth space and materials left will be confiscated and disposed of properly. Attendees will be asked to leave the show and forfeit their badge. Additional penalties may apply. Any “suit-casers” observed by both attendees and exhibitors should be reported to the Show Management immediately.
Out-boarding Policy: Out-boarding is defined as marketing, sales, and hospitality events conducted by exhibitors and others capitalizing on the presence of buyers and/or sellers attending the original show without previously notifying the original show organizer and finalizing an arrangement that benefits both parties. This practice is considered unethical and is condemned by Show Management. It includes practices such as “coat-tailing,” “piggy-backing,” co-location of events, and large-scale hospitality events, particularly during show, educational, or event hours.
All show policies are subject to change